Terms of service

 

Welcome to BlakeIvy, an online store operated by HOME CARE EQUIPMENT LTD. By accessing our website or placing an order, you agree to these Terms of Service, subject to your statutory rights.

1. Business Information

Store: BlakeIvy

Website: https://blakeivy.co.uk/

Operator: HOME CARE EQUIPMENT LTD

Email: help@blakeivy.co.uk

Phone: +44 7828750358

Address: 92, 6 Riverlight Quay Riverlight Quay, London, England, SW11 8EB, United Kingdom

2. Products and Availability

BlakeIvy offers home, garden and everyday living products.

We aim to provide accurate product descriptions, images, specifications and availability information. Product appearance may vary slightly due to screen settings or manufacturer updates.

All orders are subject to availability and acceptance.

3. Pricing and Payments

Product prices are displayed in GBP (£).

The total price and any applicable charges will be clearly displayed before the customer completes checkout.

Payments are processed through the payment methods available at checkout.

4. Order Confirmation

After placing an order, customers will receive an order confirmation at the email address provided during checkout.

If an item becomes unavailable or an order cannot be fulfilled, we will contact the customer and arrange an appropriate refund where payment has already been collected.

5. Shipping and Delivery

We offer free standard shipping within the United Kingdom.

Our estimated delivery timeframe is 3–5 business days. Delivery estimates are not guarantees, and we will inform customers of material delays.

For further information, please review our Shipping Policy.

6. Returns and Refunds

We offer free returns within 30 days for eligible purchases.

Please review our Return and Refund Policy for eligibility, procedures and refund timelines.

Nothing in these terms limits your rights under applicable UK consumer protection legislation.

7. Website Use

Customers agree not to misuse our website, interfere with its operation, or use it for unlawful purposes.

8. Intellectual Property

Website content, including original text, branding, graphics and design, is protected by applicable intellectual property laws.

9. Liability

We do not exclude or limit liability where doing so would be unlawful, including liability for fraud, death or personal injury caused by negligence, or statutory consumer rights.

10. Privacy

Personal information is handled in accordance with our Privacy Policy.

11. Governing Law

These terms are governed by applicable laws of England and Wales, without depriving consumers of any mandatory protections available under applicable law.

12. Contact Us

For questions about these terms, contact:

HOME CARE EQUIPMENT LTD — BlakeIvy

Email: help@blakeivy.co.uk

Phone: +44 7828750358